If you signed up for the 7-day free trial of Reformly+, your subscription will automatically renew using the same payment method you used at checkout. No action needed.

If you didn’t choose Reformly+, you’ll still have free lifetime access to Reformly Basic. No charges, no worries.

Yes! If you sign up for Reformly+ now, your price is locked in for life, even if we raise the price for future members.

And Reformly Basic? That’s always free, forever.

Nope, it’s completely free, forever. The 28-Day Challenge is part of Reformly Basic, which will always be free for our community.

Absolutely! Behind the scenes, we’re constantly working on fresh workouts, exciting new challenges, and more surprises to keep you moving. You can expect at least one new workout or challenge every month, that’s our promise.

First, double-check your spam or promotions folder, sometimes our email ends up there. Make sure you entered the correct email address when signing up. Still no luck? Try logging in and clicking “Forgot password” to reset it. If that doesn’t work, shoot us a message at hey@reformly.com, we’ve got your back!

Make sure you’re using the same email you signed up with. Try the “Forgot password” option to reset your login. Still stuck? Just email us at hey@reformlyboard.com and we’ll sort it out for you!

You likely started a 7-day free trial of Reformly+ and the subscription continued after the trial ended. No worries, just email us at hey@reformlyboard.com and we’ll help you out right away.

Once processed, subscription payments are non-refundable since premium content becomes instantly available and stays accessible throughout the duration of your plan.

Subscription Cancellations

Users may cancel their subscription within 48 hours of purchase or renewal through their phone’s account settings (App Store or Google Play). After this 48-hour period, cancellations can no longer be processed, and the subscription will remain active until the end of the paid billing cycle.

If you experience issues canceling through your app store, please reach out to our support team within this 48-hour window so we can review your case and accommodate or reconsider your request when possible.

All payments are considered final, and no refunds will be issued for completed billing terms.

Access After Cancellation

If your cancellation is approved within the eligible window, you’ll continue to have full access to your subscription content until the end of your current billing period. After that, your plan will not renew automatically.

Non-Refundable Circumstances

Refunds cannot be granted for:

• Requests made after 48 hours of renewal or purchase
• Partial billing periods
• Promotional or discounted plans
• Access already used within the billing cycle

Support

If you need help canceling or managing your subscription, contact our support team within 48 hours of purchase for review and possible accommodation.